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Knowledge Center Nexidia Managed Analytic & Business Services

Nexidia’s experienced team, knowledge and technology resources help you move beyond using speech analytics to using analytics for business transformation. Nexidia’s services empower your business to meet short term objectives, such as lowering handle time or improving sales rates, along with achieving long term goals such as customer retention. Our experienced practitioners work with you, guiding the process of collecting interactions, prioritizing subjects to study, conducting analysis and most importantly, developing plans that put the results of your analysis into action.