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Knowledge Center Audio: The Forgotten Electronically Stored Information

Audio evidence has increasingly become a ‘hot-button’ for corporations and their law firms. Audio, stored in digital formats, is found in a variety of storage systems and locations including call-logging systems, voicemail servers, call center recording systems, unified messaging, and web conferencing. Whether requesting or producing sound recordings, attorneys who adhere to Court mandates and understand the technological search issues with sound recordings can provide a valuable service to their clients.

The wise choice is to stay current on audio search technology, such as phonetic search software, which can enhance search and decrease the cost in reviewing audio in litigation and regulatory matters. Equally important, the identification and disclosure of audio that is relevant and responsive will avoid harsh preservation sanctions.