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Demos and Videos Webinar: Unlocking the Value of Data by Combining Speech and Predictive Analytics

During this 2014 webinar you will learn:

  • How your organization can strategically use insights gained from customer interaction analytics
  • Why surveys aren’t enough to effectively chart customer behavior
  • Why captured customer interactions are the perfect fit for predictive modeling
  • What data metrics are required to make the results of predictive analytics meaningful
  • How to apply the insights gained to drive process changes and fuel business growth